ESP Salon Sales

(47)

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At ESP Salon Sales, we are dedicated to supporting beauty professionals with exceptional salon supplies and expert guidance. Located at 415 Manitou Rd SE in Calgary, we take pride in being your reliable partner for all your professional beauty needs. Our knowledgeable team is here to help you find the best products and provide trusted advice so you can deliver outstanding services to your clients. Discover a wide selection of quality solutions and experience unmatched customer care at ESP Salon Sales.

415 Manitou Rd SE, Calgary, AB T2G 4C2, Canada T2G 4C2 Calgary, Alberta, Canada Show +1 403-259-4442 esp_f506a5d6-a6f5-462b-952b-fa1d3511bd85@digigrow.ca

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Reviews (47)

ianpatrick

Google Review

(5)

I have the most incredible experience at ESP! The staff here are beyond amazing - so professional, fun, and knowledgeable! It's not just a place, it's an atmosphere of excellence! They always have what I need in stock and willing to go above and beyond for all my needs! Will continue to support them over and over :)

2 years ago

Paige Ringelberg

Google Review

(5)

Best, most informative and genuinely caring service. Smiles, laughter and knowledge. Extra points for having exactly what I was looking for and helping me find new favourites.

2 years ago

Electric Skin Clinic

Google Review

(5)

Fast shipping, great customer service. Never ever an error on any invoices- everyone that works there seems happy. Also great customer rewards program. They also try to support many canadian companies!

6 years ago

Rachel Binnion

Google Review

(5)

Best service! Many Canadian made product lines. Many lines are Free from - parabens, PPD, sulfates. Cruelty free, vegan and gluten free. SST skin care and makeup are absolutely beautiful on the skin. Full of anti-aging properties. Love all the brands here!

5 years ago

Emi Guzfit

Google Review

(2)

I really disappointed about the customer service in this place. This morning I was told that this business had a product in stock that I wanted to buy. I called them right way to confirm, the lady spoke with me and said that yes they have it in stock, she never mentioned that the products they sell are only for licensed stylists and not for public. I drove all the way there, once I had the product in my hand she asked me for a bunch of ID membership I did not have a clue what she was talking about. Anyway for not having any of the credentials she was asking me about she refused to sell me the product.. she did not have any consideration for me going all the way there … just saying YOU JUST LOST MY BUSINESS, not just for now but forever. I will make sure to all my barber friends and hair stylists know about the customer service from this place.

2 years ago

‹ ›

ianpatrick

Google Review

(5)

2 years ago

Paige Ringelberg

Google Review

(5)

Best, most informative and genuinely caring service. Smiles, laughter and knowledge. Extra points for having exactly what I was looking for and helping me find new favourites.

2 years ago

Electric Skin Clinic

Google Review

(5)

6 years ago

Rachel Binnion

Google Review

(5)

5 years ago

Emi Guzfit

Google Review

(2)

2 years ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What should customers know about product access for licensed professionals?

Reviewers note that product stock levels are generally reliable, with staff described as knowledgeable and helpful when locating items. Licensing restrictions appear to apply for certain products, as one guest encountered a verification process before purchase. To minimize surprises, it is advised to verify licensing requirements and bring any credentials that may be needed. The aim is to connect licensed professionals with the right professional-grade supplies while ensuring compliance with industry guidelines.

How is the in-store experience described by customers?

Customer feedback describes an in-store experience marked by professionalism, friendliness, and depth of product knowledge. The environment is portrayed as an atmosphere of excellence where staff go beyond minimal service to support requests. With stock consistently available, associates are willing to explain options, compare brands, and suggest favorites. For first-time visitors, the combination of welcoming staff and practical guidance helps translate product choices into confident professional decisions.

What brands or product lines are available?

Product variety emphasizes Canadian-made lines, many of which are highlighted as cruelty-free, vegan, and free from parabens and sulfates. Reviews point to a thoughtful assortment that includes preferred skin care and color products, including SST skincare and makeup noted for skin-friendly formulas. The mix supports professional routines with options across skincare, haircare, and styling to match different client needs. Brand diversity and product integrity are frequently cited as strong selling points.

Do shipping and invoices meet expectations?

Reviews consistently report fast shipping and reliable service, with invoices described as accurate and free of errors. The team is praised for responsiveness and going above and beyond to handle special requests. A customer rewards program is highlighted as a tangible benefit, alongside efforts to support Canadian manufacturers. Overall, the combination of prompt delivery, dependable billing, and loyalty perks provides professionals with confidence in recurring orders.

Does ESP Salon Sales support Canadian brands?

Canadian manufacturing support is a recurring theme across feedback, with many brands highlighted as proudly Canadian. This emphasis aligns with a broader commitment to local industry, offering professionals access to trusted supply chains. Several lines focus on clean-formula attributes such as being free from parabens, PPD, and sulfates, alongside vegan and cruelty-free credentials. This combination gives clinicians confidence that selections align with client expectations and industry standards.

What is the rewards program like?

A rewards program is consistently praised, offering perks on purchases and repeat orders. While the exact structure varies, testimonials indicate points or discounts that accumulate over time, encouraging loyalty among professionals. The value is amplified by responsive service and consistent stock, which minimizes downtimes in busy clinics. The combination of reward incentives and reliable fulfillment makes it easier for beauty professionals to plan budgets and maintain steady inventory.

Are there any concerns customers should be aware of?

Not all feedback is uniformly positive. A single incident described licensing checks as a barrier, leading to frustration after a promised stock-out claim. This highlights the importance of clear communication regarding eligibility and required credentials. Generally, responses from staff are praised, and issues are resolved through guidance and alternatives. The overall sentiment across the majority of reviews remains favorable, with emphasis on professional atmosphere, helpful teams, and reliable stock.

How does ESP Salon Sales help professionals discover new products?

Guidance for discovering new products is a noted strength, with staff seen as proactive partners in expanding professional repertoires. Recommendations are tailored by experience and brand performance, aided by a broad catalog spanning skincare, haircare, and styling. Customer stories credit assistance with comparing options, testing suggested items, and integrating new finds into service menus. This ongoing support translates into refreshed professional routines and confidence when presenting clients with updated, effective solutions.

What can professionals expect from customer service?

Customer service is repeatedly described as responsive, knowledgeable, and solution-oriented. Reviews highlight teams that go beyond basic support by offering product insights, ordering assistance, and flexible options to meet tight deadlines. The aim is to minimize downtime and keep professional schedules on track. While occasional licensing checks may arise, the overall service experience reflects a commitment to reliability, accuracy, and customer success, backed by a proactive approach to addressing inquiries.

Where is ESP Salon Sales located and what is the local vibe?

ESP Salon Sales is located at 415 Manitou Rd SE in Calgary, serving beauty professionals in the Manchester industrial area. The vibe is described as professional, supportive, and stock-forward, aiming to be a reliable partner for busy salons and freelancers. The combination of knowledgeable staff, diverse Canadian brands, and convenient shipping helps local professionals stay stocked. The local footprint and emphasis on professional-grade products make it a go-to source for credentialed clients.